Customers have the right to cancel their order within 14 days of receiving the goods. The goods must then be returned within 14 days of notifying Decalheads of your intention to return.

A full refund will be processed within 14 days of receiving, the items including the cost of the original postage. The buyer must pay for the return postage unless otherwise agreed with Decalheads. Returns will only be accepted from the person who purchased the item from Decalheads.

We are unable to accept returns on personlized items such as Number Plates unless they are faulty.